Terms of service

Terms & Conditions

1. Introduction

a. This website is owned and operated by Jiya official (hereinafter referred to as "we," "us," and "our"). Our principal place of business is located at Lahore, Pakistan.

b. We offer this website, including all information, tools, products, and services available through it, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

c. If you experience any issues while placing an order or require assistance after placing an order, please contact us at +923014951110 or via email at Jiyastudio50@gmail.com.

2. Applicability and Updates

a. By visiting our website and/or purchasing products from us, you engage in our services and agree to be bound by these Terms & Conditions, including any additional policies referenced herein. These Terms apply to all users of the website, including customers, merchants, vendors, and browsers.

b. By using this website, you confirm that you are of legal age to enter into a binding agreement and are not prohibited from receiving products or services under the laws of Pakistan or any other applicable jurisdiction.

c. We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Any changes will be effective immediately upon posting on this website. Your continued use of the website constitutes acceptance of those changes.

3. Terms of Usage

a. You are prohibited from using this website or its content:

For any unlawful purpose.
To solicit others to perform unlawful acts.
To violate any applicable laws, regulations, or rules.
To infringe upon our intellectual property rights or the rights of others.
To harass, abuse, intimidate, threaten, discriminate against, or harm any individual.
To submit false, misleading, or fraudulent information.
To upload or transmit viruses, malware, or any harmful code.
To interfere with or circumvent the security features of the website.
To collect or track the personal information of others.
To engage in spamming, phishing, scraping, crawling, or other unauthorized data collection.
For any obscene, offensive, or immoral purpose.

b. We reserve the right to terminate your use of the website or services if you violate any of the prohibited uses listed above.

4. Intellectual Property

All content available on this website, including but not limited to text, graphics, logos, product images, designs, videos, software, and website layout, is the intellectual property of Jiya official and is protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, publish, transmit, display, or exploit any content from this website without our prior written permission.

5. Indemnity and Limitation of Liability

a. You agree to indemnify, defend, and hold harmless Jiya official, its owners, employees, affiliates, agents, contractors, suppliers, and service providers from any claims, losses, damages, liabilities, costs, and expenses arising from your breach of these Terms & Conditions or violation of any law or third-party rights.

b. We do not guarantee that the information, products, or services provided on this website will always be accurate, complete, reliable, or error-free. Any reliance on such information is at your own risk.

c. Your use of this website and any products purchased from it is entirely at your own risk. It is your responsibility to ensure that our products meet your requirements before purchase.

d. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

e. We reserve the right to refuse, cancel, or limit any order placed on our website for reasons including but not limited to:

Product unavailability.
Incorrect pricing or product information.
Inability to deliver to the specified location.
Suspected fraudulent activity.
Circumstances beyond our reasonable control.

6. Termination

We reserve the right to suspend, restrict, or terminate your access to our website, products, or services at any time without prior notice if:

You provide false or misleading information.
You violate these Terms & Conditions.
You interfere with the operation of our website.
We are required to do so by law or government authorities.
We believe your actions may harm our business, customers, or reputation.

7. Severability and Waiver

If any provision of these Terms & Conditions is found to be unlawful, invalid, or unenforceable, that provision shall be deemed severed from the remaining provisions, which shall continue in full force and effect.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

8. Product Availability and Pricing

We make every effort to ensure that product descriptions, pricing, and availability information are accurate. However, errors may occasionally occur.

We reserve the right to:

Correct any errors, inaccuracies, or omissions.
Change product prices without prior notice.
Discontinue products at any time.
Limit the quantities available for purchase.

9. Shipping and Delivery

We aim to process and dispatch orders within business days.

Delivery times are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, public holidays, and regional restrictions.

We are not responsible for delays caused by incorrect shipping information provided by the customer.

10. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers must review the policy before making a purchase. Eligibility for returns and refunds may depend on product condition, proof of purchase, and compliance with our return requirements.

11. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from or relating to these Terms & Conditions, the use of this website, or any transaction conducted through this website shall be subject to the exclusive jurisdiction of the courts located in Lahore, PAKISTAN.